Introduction

Forge DC Limited (“we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit forgedc.com or contact us, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where it applies, the EU General Data Protection Regulation (GDPR). Forge DC Limited is the data controller for the personal data described here.

Information We Collect

We may collect and process the following types of personal data:

  • Information you give us: when you use our contact form we collect your first and last name, email address, company, the type of enquiry, your message, and whether you would like to receive our newsletter. When you sign up to our newsletter we collect your email address and your consent. When you book a call we receive the details you enter in the booking form.
  • Usage data: information about how you use our website, such as your IP address, browser and device type, the pages you visit, and the time you spend on them.
  • Cookies and similar technologies: see Cookies and Similar Technologies below.

Legal Basis for Processing Personal Data

We process your personal data on the following legal grounds:

  • Consent: for our newsletter, and for any cookies and similar technologies that are not strictly necessary. You can withdraw your consent at any time.
  • Contractual necessity: where processing is necessary to perform a contract with you, or to take steps at your request before entering into one.
  • Legal obligation: where we need to comply with the law.
  • Legitimate interests: for example to respond to enquiries you send us and to keep our website secure, provided that your interests and fundamental rights do not override those interests.

Purpose of Processing Personal Data

We may use your personal data for the following purposes:

  • To respond to your enquiries and arrange the calls you book with us.
  • To provide and maintain our services, and to communicate with you about them.
  • To send you our newsletter, if you have asked for it. Newsletter sign-ups are confirmed by email, and every newsletter includes a link to unsubscribe.
  • With your consent, to understand how our website is used and to measure the effectiveness of our marketing.
  • To keep our website secure and to improve it.
  • To comply with legal obligations.

Cookies and Similar Technologies

Cookies are small text files stored on your device. We use a consent banner, provided by Cookiebot, to ask for your choice when you first visit our website. Cookies are grouped into four categories:

  • Necessary: required for the website to work, for example to remember your cookie choice. These are always on.
  • Preferences: remember choices you make on the website.
  • Statistics: help us understand how visitors use the website.
  • Marketing: help us measure and improve our marketing.

We only set Preferences, Statistics, and Marketing cookies if you allow them. Our tags are managed through Google Tag Manager, which applies your choice to each of them. We use Google Consent Mode: if you decline Statistics cookies, Google Analytics may still receive limited signals that do not use cookies or identify you.

You can change or withdraw your consent at any time, using the button below or the cookie icon shown at the bottom of every page.

The cookies currently used on our website, their purpose, and how long they last are listed below. This list is maintained by Cookiebot, which scans our website regularly.

Third-Party Services We Use

We use the following service providers to run our website and business. Services marked with a cookie category only run if you allow that category.

  • Cloudflare: hosts and protects our website. Cloudflare Web Analytics gives us aggregate visitor statistics without using cookies.
  • Cookiebot (Usercentrics): records your cookie choice.
  • Google Tag Manager: loads our analytics and marketing tags according to your cookie choice.
  • Google Analytics (Statistics): helps us understand how our website is used. We have enabled Google signals, which can add aggregated information from users who have allowed ad personalisation in their Google account.
  • Mautic (Statistics): our marketing automation platform, which we host ourselves. It receives contact form and newsletter submissions, sends our newsletter, and records visits to our website.
  • LinkedIn Insight Tag (Marketing): helps us measure the effectiveness of our LinkedIn activity and understand the professional profile of our visitors in aggregate.
  • Apollo.io (Marketing): helps us understand which organisations visit our website.
  • YouCanBook.me: handles bookings when you choose to book a call with us. Booking takes place on their website and under their privacy policy.
  • Microsoft 365: our email and business systems.

Data Retention

We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy. The criteria used to determine retention periods include:

  • The duration of your relationship with us.
  • Whether you have asked to stay in touch, for example by subscribing to our newsletter.
  • Whether there is a legal obligation to which we are subject.

How long each cookie lasts is shown in the cookie list above.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data in the following circumstances:

  • With service providers: with the third-party providers listed above, and others who assist us in operating our website or conducting our business, under appropriate contractual terms.
  • For legal reasons: if required by law or in response to valid requests by public authorities.

International Data Transfers

Some of our service providers process data outside the UK and the European Economic Area (EEA). Where personal data is transferred outside the UK or the EEA, we ensure that appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses, to protect your data to UK GDPR and GDPR standards.

Your Rights

Under data protection law you have the following rights:

  • The right to access your personal data.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your personal data.
  • The right to restrict processing of your personal data.
  • The right to object to processing of your personal data, including for direct marketing.
  • The right to data portability.
  • The right to withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us using the contact details provided below. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority, at ico.org.uk, or to the data protection authority in your country.

Security of Your Information

We take reasonable measures to protect the information we collect from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Email: hello@forgedc.com
Address: Forge DC Limited, 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB